Services

Learn more about our frontline-focused services, fees, and appointment types.

Our Four Pillars of Care

Mental Health Care

  • Trauma-informed care planning
  • PTSD screening and referral
  • Moral injury support
  • Mental health care plans
  • Psychology and psychiatry referrals
  • ADHD treatment and management
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Occupational Injuries

  • Assessment and diagnosis of workplace injuries and conditions
  • Workers compensation
  • DVA claims support
  • Permanent impairment assessments
  • Pre-employment and fitness for duty assessments
  • Independent Medical Examinations
  • Return to work assessments and planning
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Lifestyle Medicine

  • Musculoskeletal injuries
  • Weight management
  • Nutrition and dietary support
  • Physical activity planning
  • Sleep and insomnia management
  • Veteran health checks and care plans
  • Allied health coordination
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Transition Support

  • Medical discharge support
  • Transition health assessments
  • Navigation of Medicare, DVA, and compensation systems
  • Continuity of prescribing post-service
  • Coordination of specialist care post-service
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Fees

As a private billing clinic, we offer personalised care with billing pathways designed around the needs of veterans and first responders.

  • First responders with a valid compensation claim number have their insurer invoiced directly.
  • Veterans with a DVA card are bulk billed where eligible.
  • There is no cost to you where DVA have provided a Transaction Reference Number (TRN).
  • For consultations and care outside these arrangements, a private fee applies. A Medicare rebate is available for eligible consultations.

All initial consultations must be face-to-face to be eligible for DVA bulk billing or a Medicare rebate. If you are outside Canberra, please contact us – we run interstate outreach clinics based on demand.

Appointments

The First Conversation

Every new patient starts with The First Conversation, our initial consultation. This is where we get to know you. We take a holistic look at your life, your operational service, and your health, so we can map out a clear plan tailored to your needs.

30 Minutes
Fee $250.00
Medicare Rebate $87.10
Out of Pocket $162.90

Please note there is no out-of-pocket fee for DVA Gold Card holders. For first responders with a valid compensation claim number, there is no out-of-pocket fee where the consultation addresses the accepted condition(s). White Card holders are not bulk billed for this initial consultation, as it is holistic in nature and is not focused on a single accepted condition.

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The Check In

All follow-up appointments are check-ins – ongoing, focused support to keep you on track. Choose from 15, 30, 45, or 60-minute sessions depending on what you need.

15 Minutes
Fee $125.00
Medicare Rebate $45.05
Out of Pocket $79.95

30 Minutes
Fee $250.00
Medicare Rebate $87.10
Out of Pocket $162.90

45 Minutes
Fee $375.00
Medicare Rebate $128.35
Out of Pocket $246.65

60 Minutes
Fee $500.00
Medicare Rebate $207.90
Out of Pocket $292.10

Please note there is no out-of-pocket fee for DVA Gold Card holders; first responders with a valid compensation claim number, where the accepted condition(s) are addressed during the consultation; or White Card holders, where only accepted conditions, mental health, or conditions covered under PAMT are addressed during the consultation.

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DVA Claims Support

This appointment is for assessing and diagnosing conditions related to your ADF service, including completion of DVA diagnosis forms to commence the DVA claims process. It is only bookable after attending The First Conversation. Medicare rebates are available for eligible consultations.

30 Minutes
Fee $250.00
Medicare Rebate $87.10
Out of Pocket $162.90

60 Minutes
Fee $500.00
Medicare Rebate $207.90
Out of Pocket $292.10

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DVA Requested Assessments

If DVA has issued you paperwork requesting an assessment, we can help. As with all new patients, you’ll need to attend The First Conversation to become a patient of the practice. This allows us to look at your care holistically and support you through the process and beyond.

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Expert Care.
Clear Explanations.
Support You Can Rely On.